Terms & Conditions of Use and Engagement

Effective Date: April 23, 2025

Medina Enterprises Pty. Ltd. (“Click Squad,” “we,” “us,” or “our”), ABN 56 616 410 827, operates https://clicksquad.com.au. These Terms & Conditions govern (a) your use of our website (the “Site”), and (b) the provision of digital marketing services by Click Squad (the “Services”).

Program Name: ClickSquad Prospect & Client SMS Communications

Description:

By opting in, you authorise ClickSquad to send you SMS messages related to your inquiry or engagement, including:

Follow-up messages after you submit a lead form or request a quote
Appointment confirmations and reminder notifications
Campaign status updates and performance alerts for active clients
Support and billing notifications for existing customers

You can cancel the SMS service at any time. Simply text STOP to this number. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After that confirmation, you will receive no further messages from us. To rejoin, request SMS updates again via our website or your account dashboard, and we will resume sending you messages.

If you experience issues with the messaging program, reply with the keyword’ HELP’ for more assistance, or contact us directly at paul@clicksquad.com.au.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies depending on your inquiry or service status. For questions about your text or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy: https://clicksquad.com.au/privacy-policy.

1. Definitions

“You” / “Your”: Any individual or entity accessing the Site or receiving Services.
“Site Content”: All text, images, audio, video, data, and other materials on the Site.
“Your Content”: Content you submit via forms, reviews, comments, or other features.
“Services”: Digital marketing services provided by Click Squad, including but not limited to campaign setup, management, reporting, and consulting.
“Deliverables”: Specific assets or reporting outputs delivered as part of the Services.

2. Acceptance of Terms

By accessing the Site or engaging our Services, you agree to be bound by these Terms. If you disagree, do not use the Site or request Services.

Part A: Website Terms of Use

3. Use of Site Content

You retain ownership of Your Content but grant Click Squad a perpetual, royalty-free license to use, reproduce, and distribute it.
You warrant Your Content is accurate, lawful, and non-infringing.
Click Squad may remove or modify Site Content at its discretion.

4. Consent to Communications

By providing contact information, you consent to receive automated calls or messages. Consent is not a condition of purchase.

5. User Eligibility

You must be at least 18 years old to use the Site or submit data.

6. Intellectual Property

All Site Content (text, graphics, logos, software) is owned or licensed by Click Squad and protected under applicable IP laws.

7. External Links

Links to third-party sites do not imply endorsement; we are not responsible for their content or practices.

8. Disclaimer & Limitation of Liability

Disclaimer: Site Content is provided “as is” without warranties. Click Squad disclaims merchantability, fitness for purpose, and accuracy warranties.
Liability Cap: To the extent permitted by law, liability is capped at fees paid in the prior 12 months; non-excludable consumer guarantees under the ACL remain intact.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of Victoria, Australia. Disputes shall be resolved in Victoria courts, preceded by good-faith mediation.

10. Modifications to Terms

We may update these Terms at any time. Continued use of the Site or Services constitutes acceptance of the revised Terms.

11. Contact Information

Email: paul@clicksquad.com.au
Address: 10–12 Moreland Road, Brunswick East, VIC 3057, Australia

Part B: Digital Marketing Services Terms

12. Scope of Services

Click Squad will provide the Services and Deliverables described in each Statement of Work (SOW) or proposal. Any changes must be agreed in writing.

13. Fees & Payment Terms

Fees are as set in the applicable SOW. Invoices are due within 14 days of issue.
Late payments incur interest at 1.5% per month or the maximum permitted by law.

14. Client Responsibilities

You will provide necessary access (ad accounts, analytics), brand assets, approvals, and timely feedback. Delays may affect timelines.

15. Performance Disclaimer

Under the Australian Consumer Law, we do not guarantee specific results (e.g., ROAS, rankings). All forecasts are estimates, not promises.

16. Service Materials & IP

You retain ownership of your pre-existing IP.
Click Squad retains ownership of methodologies and tools; Deliverables are licensed to you for internal business use.

17. Confidentiality

Each party will keep confidential all trade secrets and proprietary information obtained during engagement, for five years post-termination.

18. Indemnity

You indemnify Click Squad against any claim arising from your use of Services or Your Content, including third-party claims for IP infringement or regulatory breach.

19. Termination & Suspension

Either party may terminate on 30 days’ written notice.
We may suspend Services for non-payment or breach until cured.
You remain liable for all fees accrued up to termination.

20. Force Majeure

Neither party is liable for delays caused by events beyond reasonable control (e.g., natural disasters, platform outages).

21. Entire Agreement & Amendments

These Terms, together with SOWs and privacy policy, constitute the entire agreement. Amendments require written mutual consent.

Terms & Conditions